Ever felt that you need more assistance than a regular support desk can offer? Do you find it hard to get your internal IT to perform the sytem administration tasks required for a CSM system? Do you lack the time or ability to take responsibility for a CMS server or Publishing Engine set up?
If you have answered yes on one or all of the above then perhaps our StarSupport package could be of interest.
The idea behind this is to offer an extended support package including:
- Regular Health Checks of the system
- Added support responsibility for methodology and training help
- Ability to use support for system upgrades
- Support of custom configurations
The package is customizable and have different levels depending on your need and can even include that we take over complete support responsibility.