We use TeamViewer as our main tool to assist remotely.
It's an easy to use tool and it's client is free. We provide our own downloads of the client.
There is no need to install the client, just download and run it.
TeamViewer Remote Client (Windows)
TeamViewer Remote Client (Mac OS)
We are of course available on several social sites. Follow, like, tweet and watch us on these locations:
Simonsoft UK Ltd
21 East Street
Bromley, Kent BR1 3PF
Copyright © 2017 - Simonsoft