This puts high demands on maintenance, diagnosis as well as correct, complete and easily accessible product information which can be expensive and difficult to produce in an effective manner with high quality. It also stresses the need for a process of Service Lifecycle Management (SLM).
The process of SLM is all about integrating your aftermarket inforamtion to the product data and in the front end to your odering, pricing and logistical system. If this is done correctly there are lots of money to be saved and earned.
Simonsoft delivers an end to end process for SLM regardless of your current infratructure of PLM, CAD or ERP tools.